VEGAS BIBLE · YOUR ACCOUNT

Help & support

Help with your account, stars and casino discoveries.

I cannot sign in

Use the email address you registered with. Choose “Forgot password?” on the sign-in screen and open the reset email on the device where you requested it. Check your spam folder. Passwords need at least eight characters.

Saved places and visited ticks

Choose Save on a listing to keep it in Saved places without adding it to your itinerary. Select Saved for later again to unsave it. Tick Visited to record that you have been there, or untick it to undo. Both are private to your account and separate from game check-ins. In Saved places, choose Visited to see all the places you have marked, including ones you have not saved.

My stars have disappeared

Check that you are signed in to the same account and connected to the internet. Stars appear when you answer a mission correctly after completing the casino chip check-in. The chip hunt does not use any question attempts. Undoing a check-in removes that casino’s completed missions. Offline changes are not queued.

A mission or location is wrong

Venues and access rules can change. Do not enter staff-only areas or ignore a closure to finish a mission. Send the casino name, mission title and what you found so we can review it.

Report a problem

Include whether you use iPhone, Android or the website, what you tried and any error text. Never send passwords, verification codes, identity documents or payment details.

Contact

Public support contact details are being confirmed before launch.